Mercure Charlestown Hotel Newcastle, Newcastle ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

109 Madison Drive, Newcastle, Australia, 2290

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Privilege King Room

Max:

2 persons

32 m²

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Superior Double Room

Max:

3 persons

30 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Standard Double Room

Max:

4 persons

35 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Newcastle 4.5 mi

Airports

Williamtown (NTL) 20.5 mi

Train

Kotara 1.1 mi

Adamstown 1.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfy Beds!

“The bed was incredibly comfortable, with silky smooth sheets that ensured a restful night's sleep.” view full review

Spotless Clean

“The room, including the bathroom, was impeccably clean, providing a pleasant atmosphere throughout my stay.” view full review

Family-Friendly!

“Perfect for families, my daughter, who has dust allergies, experienced no issues thanks to the cleanliness of the room.” view full review

Very good Meals

“Both breakfast and dinner were very good, and I couldn’t recommend complementing the chefs enough for their fantastic culinary skills.” view full review

General

No smoking on site
Wi-Fi
Free parking
Express check-in/ -out
No pets allowed
Security
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet

Spa & Leisure

Seasonal outdoor pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

109 Madison Drive, Newcastle, Australia, 2290

Map view

109 Madison Drive, Newcastle, Australia, 2290

City landmarks

Zoo

Blackbutt Nature Reserve

1.2 mi

Hoyts

3000 ft

Nesbitt Park

4200 ft

Shopping Area

Charlestown Square

1.6 mi

Church

St Mary Immaculate Church

3700 ft

Shopping Area

Westfield Kotara

1.5 mi

St David's Presbyterian

4100 ft

Event Cinemas Kotara

1.0 mi

Parks

Blackbutt Reserve Wildlife Exhibit

1.3 mi

Charlestown SDA Church

5000 ft

Yuelarbah Track

Glenrock State Conservation Area

1.4 mi

Glenrock

1.4 mi

Charlestown War Memorial

1.1 mi

Kingdom Hall of Jehovah's Witnesses

1.1 mi

Freyberg St

Richley Reserve

1.6 mi

Wombat Exhibit

1.3 mi

Kangaroo Exhibit

1.3 mi

Wildlife Arena

1.3 mi

Highfields NSW 2289

Leichhardts Lookout

1.3 mi

Garden Suburb Uniting Church

1.3 mi

Emu Exhibit

1.3 mi

Bird Exhibits

1.3 mi

Merewether

Glenrock Lagoon

1.8 mi

Newcastle City Library

1.8 mi

202 Park Ave

Kotara Park

1.8 mi

Orchardtown Rd

Novocastrian Park

1.6 mi

Flying Foxes

1.5 mi

Whitebridge Uniting Church

1.6 mi

Camping

Glenrock Scout Centre

1.7 mi

Nearby

Centenary Lookout

300 ft

Restaurants

Madison Kitchen & Bar

300 ft

109 Madison Dr

Babbingtons

3.0 mi

290 Pacific Hwy Apollo International Hotel

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the hotel and would stay again

clean

friendly staff

tired rooms

expensive dining

8.2/10

Great

Rooms

6.7

Location

7.7

Service

8.0

Dining

6.3

Charlie

United Kingdom, April 2024

7.2/10

The hotel has a convenient location close to shops and restaurants, but its proximity to a concrete water tower may not be ideal. The rooms lacked furniture but were fabulous, though noise from the car park could disturb sleep. Overall, the hotel offers a great location with friendly service, despite some noise and furniture issues in the rooms.

Rooms

7.0

The rooms, though lacking furniture, were fabulous and clean.

Service

8.0

The staff were all very friendly and helpful, despite the chef working alone for food preparations.

Location

7.0

The hotel is in a great location close to shops and restaurants, but being near a concrete water tower may not be too ideal. Convenient for Newcastle and the Hunter Region.

Dining

6.0

Facilities

8.0

The premises offer services like room service, dry cleaning, laundry, and welcome drinks.

Alex

United Kingdom, April 2024

6.6/10

The hotel had only one setting from the rear of the property gorgeous. The room was not cleaned properly, no towels in the room, not as happy as we usually are.

Rooms

6.0

The room had only one setting from the rear of the property, which was gorgeous.

Service

7.0

The staff were helpful and always happy to answer any questions I had. However, they didn't offer an apology for the inconvenience or explanation.

Location

8.0

The hotel was close to the hospital, which was convenient for my upcoming day surgery. The bed was comfortable for me to recover post-surgery.

Dining

5.0

The dining was ok, nothing remarkable but adequate for my needs.

Facilities

7.0

The hotel had a restaurant onsite and provided all the facilities we needed during our stay.

Stephen

United Kingdom, December 2023

8.2/10

The hotel offers spacious and clean rooms, although they appear a bit tired at times. The service was attentive and helpful during our stay. The location is convenient for accessing sporting venues and shopping centers, with a pleasant pool and spa on-site. The dining experience was superb but slightly expensive.

Rooms

7.0

The rooms were clean, tidy, and spacious, although they could use some updates.

Service

9.0

The staff was very attentive and friendly, making our experience great.

Location

8.0

The hotel's location is great for accessing sporting venues and shopping centers without being disturbed by noise. A restaurant onsite adds to the convenience.

Dining

8.0

The dining experience was superb, with the chef accommodating our preferences, although it was a bit on the expensive side.

Facilities

9.0

The pool and spa facilities were gorgeous and well-maintained, providing a relaxing atmosphere.

clean

tired rooms